> ¿What is Ibercaja Directo Business and what can I do with it?
It is a service which under the name of Ibercaja Directo, includes a new, specific version called Business.
In addition to being an agile, simple service, you can:
- Simplify the management of your files.
- Immediate contracting.
- Document consultation.
- Loan information.
- Free Service.
> ¿What version is the best one for me
You simply have to choose the distance banking option on our web, and choose your version .
on the fold-down
to the right.
In this way, you will know the
Ibercaja Directo Business
formula that best adapts to your needs.
> ¿How is it contracted
It is contracted in your Ibercaja branch, where you will be given a copy of the contract, the user identification
code and the
access and signature keys.
> ¿How do I have to identify myself to enter the service?
With the user identification code and the access key
The User Identification Code is the code that is entered to start the session and is formed by 6 numbers and
the username, keyed consecutively without spaces.
> ¿My keys have been blocked, what do I have to do?
You have two options.
1- Call the Electronic Banking Servbice from 8 a.m. to 8 p.m. from Monday to Friday and from 9 a.m. to 2 p.m.
2- Go to your Ibercaja office.
> ¿What minimum computer requirements do I need for access?
The system requirements for optimally browsing in Ibercaja Directo are:
- PC compatible 486 or higher
- Browser: Microsoft Internet Explorer 5.5 or higher, or Netscape 6.0 or higher.
- Screen resolutions 800x600 pixels.
- RTC, ISND or cable telephone line.
- Suitable modem for the line. .
- Internet connection with any provider.
> ¿In the event of any incident, where do I have to go?
For any information, programme help, incidents or technical support, by calling: 976 74 88 23